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SUPPORT / REPAIRS / PARTS

Parts/Repairs

Spare Parts Orders

You may place an order for many of our most popular straps or band keepers for your watch on our STRAPS, KEEPERS & MORE page. If your part is not listed you may order by going to our spare parts order form at: Click to Begin Order Process

Watch Repair Service

Click to Begin Repair Process
Freestyle Repair Center | Watch Service Center
3330 Earhart Drive Suite 208
Carrollton, TX 75006
CustomerService@freestyleusa.com

Customer Service

Web Order Inquiries

CustomerService@freestyleusa.com

General Customer Service Inquiries

CustomerService@freestyleusa.com

Phone: 800-776-6449

Got questions about your watch?  Lost your instruction manual?   This is the place to get answers.

Size Guide

Know your size before you buy.

View Size Guide

Watch Instructions

Lost your instruction manual?  Select your model and download the PDF or check our manuals here.

If you do not see the instructions manual for your watch in the list, please check the product page.

How-To Videos

Visit our YouTube Channel for step by step instruction videos on all you favorite watches.

Watch Videos

Watch Care

Here are some simple steps to help keep your watch looking and performing at its best.

H2O Resistance Guide

Find out how deep your watch can go? Ok to operate under water.

Warranty / Service

Having issues with your watch?  Need a new band or part?  Let us help you get your favorite watch back on your wrist.

Returns

Did you receive the wrong watch?  Not what you expected?  Please read our returns policy to determine next steps.

FAQ

The place to find answers to your most common questions.