Support

Parts/Repairs

Spare Parts Orders

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Watch Repair Service

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Geneva Repair Center | Watch Service Center
47440 Michigan Ave, Suite 130
Canton, MI 48188
CustomerService@genevawg.com

 

 

 

 

Customer Service

Web Order Inquiries

CustomerService@genevawg.com

General Customer Service Inquiries

CustomerService@genevawg.com

 

 

 

 

 

Got questions about your watch?  Lost your instruction manual?   This is the place to get answers.

Watch Instructions

Lost your instruction manual?  Select your model and download the PDF or check our archives here.

How-To Videos

Visit our YouTube Channel for step by step instruction videos on all you favorite watches.

Click to View Videos

Watch Care

Here are some simple steps to help keep your watch looking and performing at its best.

H2O Resistance Guide

Find out how deep your watch can go? Ok to operate under water.

Warranty / Service

Having issues with your watch?  Need a new band or part?  Let us help you get your favorite watch back on your wrist.

Returns

Did you receive the wrong watch?  Not what you expected?  Please read our returns policy to determine next steps.

FAQ

The place to find answers to your most common questions.