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SUPPORT / REPAIRS / PARTS

Parts/Repairs

Spare Parts Orders

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Watch Repair Service

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Freestyle Repair Center | Watch Service Center
3330 Earhart Drive Suite 208
Carrollton, TX 75006
CustomerService@freestyleusa.com

Due to the relocation of our service center & busy vacation season we are currently experiencing longer than normal delivery times for spare parts/repairs. We expect outstanding orders to be caught up in the next two weeks.

Customer Service

Web Order Inquiries

CustomerService@freestyleusa.com

General Customer Service Inquiries

CustomerService@freestyleusa.com

Phone: 800-776-6449

Got questions about your watch?  Lost your instruction manual?   This is the place to get answers.

Watch Instructions

Lost your instruction manual?  Select your model and download the PDF or check our manuals here.

If you do not see the instructions manual for your watch in the list, please check the product page.

How-To Videos

Visit our YouTube Channel for step by step instruction videos on all you favorite watches.

Watch Videos

Watch Care

Here are some simple steps to help keep your watch looking and performing at its best.

H2O Resistance Guide

Find out how deep your watch can go? Ok to operate under water.

Warranty / Service

Having issues with your watch?  Need a new band or part?  Let us help you get your favorite watch back on your wrist.

Returns

Did you receive the wrong watch?  Not what you expected?  Please read our returns policy to determine next steps.

FAQ

The place to find answers to your most common questions.