Freestyle is the United States' Authorized Repair Center for Freestyle Watches
If you purchased your watch in the U.S. and need service for it, please click on the Next button at the bottom of the page to reach our automated repair service portal. By going through this Easy Click process we will have all of your information on file when your watch arrives which will help us speed your repaired watch back to you as fast as possible.
Within our automated portal we will ask you what service you would like for us to perform. We have developed a flat fee approach to all repairs in order to simplify the process and make it easy to know how much your service will cost you. The cost on each button represents how much you will be charged for the service.
After clicking on the type of service you want performed, you will be taken to a page to enter your contact information. This information is critical to our ability to be able to send you updates on the status of your watch as well as provide you the invoice for the service and allow you to pay. Please be sure to fill out all of the fields so that we can get your watch back to you as fast as possible.
Sending Your Watch to Us:
When sending your watch to us please package it in a well- padded box for protection. Please do not include the original packaging as it will not be returned to you after the repair. Be sure to include your printed response email sent to you via email that includes your contact information. We recommend you send your package to us either insured or certified. Freestyle Repair Center cannot be responsible for packages that are lost or stolen in transit to us. Please allow 2-3 weeks for your watch to be returned to you. Repaired watches will be returned via USPS. Our repair center is located at:
Freestyle Repair Center 3330 Earhart Drive Suite 208 Carrollton, TX 75006
After we receive your watch and evaluate it against the service you have selected, we will send you an email with a confirmation of the charge for your repair and a secure link to be able to pay using Pay Pal or a Credit Card. We do not accept cash, checks or money orders. Once your payment is received, we will complete your repair and send the watch to you.
For questions you can reach us during normal business hours at 1-800-776-6449 or you can email us at email@example.com.NEXT