We hope you love what you purchased but, if not, we’re happy to try to help! If you have an issue with your order or new product, we can often help you resolve it without returning the item, so please contact us at firstname.lastname@example.org first to see if there is something we can help you with to avoid the need to return/exchange the product.
If you want to return or exchange the product for a different one, we offer free returns or exchanges of eligible items on domestic orders $50 and over if requested within 30 days after the purchase date. Eligible items on domestic orders less than $50 may still be returned using the return label provided, but the return shipping cost will be deducted from your refund or credit. Items must be returned in original new condition with all packaging and tags attached. Items that have been damaged, used, worn, soiled or show any visible signs of use will not be accepted for return and will be returned to you at your expense. Any items purchased on sale, shipped outside of the US, and all apparel, hats, straps, parts and sticker packs are final sale and non-returnable.
We offer returns and exchanges as a courtesy to improve your shopping experience. We try to be honest and fair to you in the returns process and we just ask you to extend us the same courtesy in return!