We know many of you are purchasing Freestyle products as gifts this time of the year, so we have extended our standard 30-day return period until January 25, 2025 for purchases made between November 6, 2024 and December 24, 2024. As always, you may return eligible items for a full refund of the purchase price or store credit using our free, prepaid return shipping labels (subject to Return Policy conditions below). Since return volume is always higher during and after the holidays, please be patient with us and allow 2-3 weeks for return processing. All sale items are Final Sale and are not eligible to be Returned or Exchanged.

We hope you love what you purchased but, if not, we’re happy to try to help! If you have an issue with your order or new product, we can often help you resolve it without returning the item, so please contact us at support@freestyleusa.com first to see if there is something we can help you with to avoid the need to return/exchange the product.

If you want to return or exchange the product for a different one, we offer free returns or exchanges of eligible items on domestic orders $60 and over if requested within 30 days after the purchase date. Eligible items on domestic orders less than $60 may still be returned using the return label provided, but the return shipping cost will be deducted from your refund or credit. Items must be returned in original new condition with all packaging and tags attached. Items that have been damaged, used, worn, soiled or show any visible signs of use will not be accepted for return and will be returned to you at your expense. Any items purchased on sale, shipped outside of the US, and all apparel, hats, straps, parts and sticker packs are final sale and non-returnable.