For the first time we can now offer the opportunity to upgrade and extend the life of select Freestyle Tide watches with expired tide data to keep your watches that are still in good condition in service for many years to come. Outside of the obvious sustainability benefits, it’s also an opportunity to enhance the feature set of your favorite Freestyle Tide watch while extending its useful life and saving a few bucks at the same time.
The new Tide 600 Series features high/low tide times/heights and sunrise/sunset times for 600 beaches worldwide through 2034, offering you more options closer to home. You can also customize for your favorite local spot by using the Tide Offset function. The Tide 600 Series also comes loaded with tons of other functions that you have come to expect and enjoy from your Freestyle Tide watch.
The module upgrade program is available now for the following Freestyle Tide watch models.
(See model number reference list below to locate your specific model number if you’re not sure if your watch is one of the models below.)
Module Upgrade includes the following:
Optional additional repair services, subject to parts availability for your watch:
· Replace strap - $25 · Replace watch case - $25 · Replace bezel only - $7.50
Upgrade Process
Our module upgrade program requests are initiated through our automated repair process. This process can be accessed by clicking this link. Please read the welcome page - which explains the step-by-step process. Please select Tide Module Upgrade as the type of repair and complete all of the requested information, including your phone number, email and mailing address where you would like the watch to be returned. Please do not include any payment or checks in the package, you will be invoiced via email when the upgrade is completed, and you can make the payment online through our secure payment portal at that time.
IMPORTANT: in the ISSUE DETAIL box, please let us know the model number from the back of your watch, as well as the order number/name on the order if it was purchased from our website or, if it was purchased elsewhere, where and when the watch was purchased and if you have proof of purchase. If you would like any additional repairs done to the watch while it’s in for the upgrade, please note those in the ISSUE DETAIL box as well.
Follow it all the way through until the end where it will tell you that you are “all done.” Please scroll down to the bottom of the page to make sure there are no more green “Next” buttons to click on. You will receive a confirmation email of your repair ticket within 48-72 hours that you should print and include with your watch when you send it to our repair center at 2701 E State Highway 121 Suite 650 Lewisville TX 75056. Please pack your watch carefully and we strongly recommend sending it through a shipping method that offers package tracking and insure for the package for the value you place on it as we are not responsible for losses from packages that are not received or lost by the carrier.
Although we will attempt to complete your upgrade as quickly as possible, please allow 3-4 weeks for completion of the process.
Freestyle Tide Watch Model/Model Number Cross Reference for Watches Eligible for Upgrade
Shark Classic Tide
- 10006421
- 10006767
- 10006426
- 10006427
- 10014872
- 10014911
- 10022916
- 10022917
- 10026755
- 10026756
- 101813
- 101814
- 101831
- 101832
- 103324
- 103325
Shark Classic Clip Tide
- 10027111
- 10027112
- 10027113
- 10027114
- 10027115
Shark Tide 250
- 10025730
- 10025731
- 10025732
- 10025733
- 10025734
Shark XL Tide/
Killer Shark Tide
- 10006406
- 10006431
- 10006696
- 10006702
- 10006703
- 10006749
- 10006759
- 10006816
- 101050
- 101051
- 101052
- 101998
- 101999
- 103246
Shark Classic
Tide Trainer
- 10019170
- 10019171
- 10019172
- 10025901
Mariner Tide
- 10006686
- 10014902
- 10021362
- 10022917
- 10022918
- 10022919
- 10022920
- 103001
- 103182