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Getting it right
Why we sell parts
A watch you can service is a watch you keep. Straps, keepers, pins and tools are all sold separately, and a 1990s Shark takes the same Classic strap kit as one bought this morning.
Find your part
Help center & FAQsEvery answer, guide and policy in one place, with searchGo to the Help center →
Find a storeShops that carry Freestyle near you
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Talk to us
Have your order number ready for an order, or a photo of the caseback for a watch.
1 (800) 776-6449 toll freeContact us
New collabCaroline MarksSurfer Girl and Brightwave, 2026
Now on the siteApparel & AccessoriesHats, hoodies, lanyards and stickers
support@freestyleusa.com · 1 (800) 776-6449
Watches
Parts
Apparel & Accessories
Collabs
Signature colorways built with the people who wear them.
See the Collabs page
Brand
Help
Help center & FAQsEvery answer, guide and policy, with search
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Find a storeShops that carry Freestyle near you
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Your order
Your watch
Instruction manualsEvery model, as a PDFWarrantyLimited lifetime, manufacturing defectsRepairs & spare partsMost fixes happen at homeFind the right partStraps, keepers, bezels and toolsHow-to videosSetting the time and changing strapsWatch care & batteryCare tips, battery life, nylon band washingWater resistanceWhat each rating can handleRegister a watchKeeps your warranty on file
Choosing a watch
Still need help?Have your order number ready for an order, or a photo of the caseback for a watch.